Helpline: The Kaveri Online Services Portal, operated by the Department of Stamps and Registration, Government of Karnataka, provides various online services such as property registration, encumbrance certificates (EC), marriage registration, and e-stamping. To assist users with any queries or technical issues, the government has set up a dedicated Kaveri Helpline.
This blog post provides comprehensive details about the Kaveri Helpline, including contact numbers, email support, working hours, and FAQs for troubleshooting common issues.
Why Contact Kaveri Helpline?
The Kaveri Helpline is essential for resolving various concerns, including:
- Login or registration issues on the Kaveri Online Portal.
- Problems related to encumbrance certificate (EC) download.
- Property registration queries and assistance.
- E-stamping payment issues.
- Help with marriage registration applications.
- Document verification and appointment scheduling.
Kaveri Helpline Contact Details
If you need assistance, you can reach the Kaveri Helpline through the following channels:
1. Kaveri Helpline Phone Number
- Toll-Free Number: 080-2224 0606
- Alternate Contact Number: 080-2235 3983
- Working Hours: Monday to Saturday, 10:00 AM – 5:30 PM
2. Email Support
For non-urgent queries, users can send an email to the Kaveri Online Support Team:
- Email ID: kaverihelpdesk@karnataka.gov.in
- Response Time: Typically within 24-48 business hours
3. Office Address
For in-person assistance, users can visit the Department of Stamps and Registration, Karnataka:
- Address: Kaveri Bhavan, K.G. Road, Bengaluru – 560009, Karnataka, India
- Office Hours: Monday to Friday, 10:00 AM – 5:30 PM
How to Raise a Complaint on Kaveri Portal?
If you encounter any issues, you can lodge a complaint via the Kaveri Online Portal by following these steps:
- Visit the official website: https://igr.karnataka.gov.in
- Click on the ‘Helpdesk’ or ‘Contact Us’ section.
- Fill in the required details, including your name, contact number, and a description of the issue.
- Submit the complaint and note down the complaint reference number for tracking.
- The support team will review your request and respond via email or phone.
Read Kaveri Portal-
Common Issues and Solutions
1. Forgot Password for Kaveri Portal?
- Click on ‘Forgot Password’ on the login page.
- Enter your registered email ID or mobile number.
- Follow the instructions to reset your password.
2. Issues with Encumbrance Certificate (EC) Download?
- Ensure you have entered the correct property details.
- Try accessing the service during non-peak hours.
- Contact the helpline if the issue persists.
3. E-Stamping Payment Not Reflecting?
- Check if the payment has been debited from your account.
- Wait for 24 hours for the transaction to process.
- If the issue persists, contact Kaveri Helpline with transaction details.
Final Thoughts
The Kaveri Helpline is a crucial support system for citizens using the Kaveri Online Services Portal. Whether you have a technical query, need help with document verification, or require assistance with property registration, the helpline is available to resolve your concerns efficiently.
For quick assistance, call the helpline number, and for non-urgent queries, email the support team. If you’ve used the Kaveri Helpline, feel free to share your experience in the comments below!
Read- Khajane 2
