If you are also a citizen of Karnataka state and you want to register any type of problem through helpdesk with the help of Khajane 2 portal, then this article is for you.
Because many citizens do not know the process of registering their registration with the “help of helpdesk”, due to which they have to wander here and there. Due to which both their time and money are lost.
If you read this article till the end, then you will know that in this way you will be able to easily register all your problems with the help of K2 Portal karnataka.
What is Helpdesk in Khajane II?
As you know that Helpdesk portal is operated by the Land Revenue Department of the Government of Karnataka. Here the users get the benefit of all payment related services.
If for any reason you have a problem related to the services of this portal or you want to get any kind of payment related solution, then you can do it with the help of Complaint Help Desk Portal. For this you have to fill some necessary information.
Next we will tell you how to register your complaint with its help? And check the status of your complaint in this way, you are going to get all the information, please continue reading this article.
Why is this needed?
Sometimes while generating the challan or while doing the payment related transaction, your transaction fails or you are not able to generate the challan.
Due to which you are unable to avail the services. In such a situation, to solve these problems, you use the help desk, so that you get the solution of the problem according to your area or your problem.
Benifits of K2 Helpdesk
If you want to resolve your problem with the help of K2 portal, we are telling you through points what benefits you get through this portal.
- You can easily get the status of any problem sitting at home with the help of your mobile phone.
- Now if you have to complain about any subject, then there is no need to go anywhere, which will save your time.
- The problem registered through this will be resolved within a fixed time limit.
- Until a petitioner is satisfied that he has got the solution to his complaint, his complaint is not closed.
Requirement
If you are going to register a complaint with the help of the help desk portal, then you must keep these following things in mind. So that you will be able to easily register your complaint in this portal. So what are the main points that we have to keep in mind, then below we are telling you through a list.
First Name
Middle Name
Last Name
Mobile Number
E-mail ID
District
Location
Department
DDO Office
Incident Area
Checklist
"Please provide key details of the issue such as bill no/token number,ddo code,kgid,challan no,remitter details, deposit account number etc."
Summary
Description
Add Attachmen (.png, .jpg, jpeg, .doc, .docx, .pdf, .ppt, .pptx)
Note: Only these extensions (.png, .jpg, jpeg, .doc, .docx, .pdf, .ppt, .pptx) are allowed for upload. If you have multiple documents, then add the documents into a single file(doc,docx,ppt,pptx) and upload. Attachment size should be less than 1MB.For file size more than 1MB please send email to k2.helpdesk@karnataka.gov.in
How to Ragister complaint via K2 Help Desk Portal?
So let us know how to register a complaint with the help of incident report form with the help of khajane 2 helpdesk web portal? What steps are to be followed for this.
For this, we are telling you all the necessary information, with the help of which you will be able to register your problem.
Step-1 First of all you have to come to the official website of K2 portal. So that the dashboard of this website will be visible in front of you.
Step-2 You will see the option of Help Desk in the menu bar above this dashboard, which you have selected.
Step-3 Now the incident report form will be visible in front of you. In which you have to fill all the necessary information asked by you one by one, which is being seen through the image below.
Step-4 After writing all the necessary information and your problem in this form, you have to click on the submit button. So that the incident submit number will be visible in front of you.
Copy this number and keep it with you. You will be able to get all the details related to the status of your problem anytime you need it.
By following all the necessary information mentioned above, you must have become aware of all the necessary information related to easily registering your problem in the helpdesk.
How to check incident status? (K2 Helpdesk)
- First of all, open the website of Khajane2 portal.
- Now select Help Desk in the menu bar, so that a new page will open in front of you.
- Here select the link of Incident Status in the right side bar of the form.
- Here enter your ticket number and click on the search button.
- So that all the important information related to the complaint lodged by you will be visible to you through the screen.
Conclusion
Hope that now after reading this post completely, how do you register any subject related problem with the help of K2 Helpdesk portal? All the necessary information related to this must have reached you.
If you still have any kind of question or question related to this. So comment in the comment box below, here we will solve your problem.
And to get such new informative information, follow our website Khajane2.in.
Thank you!
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